Sony has not learned a lesson from other's woes

You would think with all of the publicity the PC industry has gotten that companies would be learning a lesson from others' misfortunes. Heck, Dell has been listening, improving, and investing in customer service heavily since the Jeff Jarvis blogswarm, so it should be on the radar for all companies.

Well apparently not Sony, because their VAIO customer service experience sounds like hell.

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  • Nice blog you have here! Love the title :). Just wanted to let you know that I have started a conservative digg alternative called GOP Hub ( I wanted to invite you to come over and check it out, and feel free to join up and participate. Plus you can submit any articles your write here on your blog. Take care and have a great rest of the week :).

    By Blogger Jonathan, at 6:02 PM  

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